Every month, there are exciting and relevant developments in browser news that web designers and developers will want to know about. What happens with your favorite browser or one that you haven’t become familiar with (yet!) can profoundly affect the quality and output of your client work. So without further ado, we present a new, […]
Blaming your customer support team for unhappy customers is like blaming weathermen for the rain. Sure they’re involved, but only... The post How your support team improves your product appeared first on Inside Intercom.
There are all sorts of web design tools out there that offer users the opportunity to build their own content, from social media post designs, to web-based portfolios, microsites and many others. Yet, if you’re looking for an onlineShow More Summary
Treat your customers poorly or fail to educate them on how to use all the great features your product offers,... The post Intercom’s Jeff Gardner on keeping customer support personal at scale appeared first on Inside Intercom.
Easy navigation is one of the most critical aspects of every website design. After all, the vast majority of Internet users have only basic computer skills, so you need to ensure that they can find what they’re looking for. A navigation...Show More Summary
I am always looking for inspiration, for great design that challenges convention. This post is all about unique layout solutions; that means I will be talking about eight different websites which present something typical, in a unique way. Show More Summary
No matter how great the product, poor support guarantees a bad experience. As the face of your company, your support... The post How to hire a great customer support rep appeared first on Inside Intercom.
Ultra Theme by Themify is the latest word in WordPress theme builders. More than a simple set of styles that most themes provide, Ultra Theme allows you to construct your own designs with a simple, powerful drag-n-drop editor. Taking WordPress into the realm of WYSIWYG site builders, Ultra Theme allows anyone with a rudimentary knowledge […]
Of all the ways to make money on the internet, eCommerce is one of the most popular. Selling products online is much more cost-effective than in a brick-and-mortar store. Even sellers who do have physical locations recognise the importance of using online revenue channels. Show More Summary
If you’re running an online business or work in the online marketing field, you are most probably aware of the growing need for quality content that can attract new visitors and convert them into leads and returning customers. Continuously...Show More Summary
When it comes to customer support, great product knowledge and technical skills go to waste if we’re answering the wrong... The post Intentions matter: How to uncover the why behind customer questions appeared first on Inside Interc...
Building a product from scratch isn’t easy, but it can be a very rewarding process. When I had the idea for Revue, I decided to act on it immediately. Two years later, and with 20,000 users and 2 million emails per month, I can safely say that building on impulse was one of the best […]
There is no shortage of page builder plugins and drag and drop editors for WordPress. You can choose from various free and premium WordPress plugins to create and edit your websites on the fly, live with the help of drag and drop mechanism. You do not need to touch even a single line of code!... Read More at Elementor: A Unique and Useful Page Builder Plugin for WordPress
My name is Mason Ellwood, and I’m currently working on Flatiron School’s Online Full Stack Web Development Program. Each week, I’ll be writing about my experience, what I’m learning, and tips on learning to code. While I was workingShow More Summary
The majority of the content that website visitors come across on the web is written content, copy or text that either informs or sells something. Other parts of content include images, videos and graphics. How web designers arrange all of this content has a massive impact on how visitors read and retain all of this […]
When consumer internet arrived in the 1990s, it ushered in a new age of communication. Free internet chat applications like... The post Why voice will be the dominant chatbot interface appeared first on Inside Intercom.
Have you ever fumbled through a complicated contact form on a mobile website or wished for a button or link that wasn’t there? If so, you’ve experienced what a lack of foresight in user experience (UX) design causes. Don’t fall victim to the same common UX mistakes. Show More Summary
WordPress is used to power an estimated 27.4 percent of all websites, and templates in general are popular across all sites. In other words, the search for templates and themes that are compatible with WordPress is very prevalent among professional and hobbyist designers. Show More Summary
Building a design team that works well together can take years as designers can sometimes be a bit free spirited when it comes to their career path. For this reason you might have to allow your designers to work from home in order to keep an incredible talent. Show More Summary
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