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Blog Profile / Signal vs. Noise


URL :http://blogcabin.37signals.com/posts/
Filed Under:Technology
Posts on Regator:2166
Posts / Week:8.1
Archived Since:April 6, 2008

Blog Post Archive

PHOTO: Illustrations for REMOTE: Office Not Required…

Illustrations for REMOTE : Office Not Required are being done by the fantastic Mike Rohde again. This one is for the essay “Stop Commuting Your Life Away”. The book is due out in October of this year.

LINK: Ryan on Jobs-To-Be-Done Radio

Ryan on Jobs-To-Be-Done Radio I talked about software design and seeing through the customer’s eyes for 30 minutes on Jobs-To-Be-Done Radio. In my favorite part we thoroughly debunked personas and talked about how situations, not attributes drive behavior. Show More Summary

Don’t have the right gear? Make it.

I’ve been working on some video tests with the iPhone and I needed to mount it on tripod for some steadier shots. Some folks in the office had good things to say about the Glif from Studio Neat, but the only one we had lying around didn’t fit my phone and sat kinda goofy on our tripod plate. Show More Summary

Don't have the right gear? Make it.

I’ve been working on some video tests with the iPhone and I needed to mount it on tripod for some steadier shots. Some folks in the office had good things to say about the Glif from Studio Neat, but the only one we had lying around didn’t fit my phone and sat kinda goofy on our tripod plate. Show More Summary

LINK: The 37signals Report Card

The 37signals Report Card We’ve long believed in the value of transparency at 37signals. It’s why we write about how we work and why we provide real-time information about our customer happiness and uptime. We like being held to a high...Show More Summary

VIDEO: “If you wanna meet with me… come…

“If you wanna meet with me… come to the garden… with your shovel… so we can plant some shit.” -Ron Finley

Wanted: 25 special customers.

We’re working on a entirely new product, and I’m looking to meet some potential customers. We can meet in person, over the phone, or via Skype, etc. The tool is for the small business owner who runs a company of between 25 and 75 people. Show More Summary

LINK: The importance of quick and dirty

The importance of quick and dirty Quick and dirty is a skill. Use it or lose it. My latest article for Inc. Magazine.

Current status

We have a lot of data to parse through at 37signals. Our internal stats application, Dash, does the majority of heavy data lifting for us, including reports, application health, CI builds, and much more. Our Campfire bot named TallyShow More Summary

When empathy becomes insulting

Most corporate customer service departments seem to have been reduced to call scripts of apologies with no power whatsoever to actually address the problems they encounter. That’s the conclusion I’m left with after dealing with three...Show More Summary

QUOTE: By showing the shark less, the movie was…

By showing the shark less, the movie was even scarier, and as Steven Spielberg said in the documentary The Universal Story, “By the shark not working, it allowed me to be much more experimental and find a way to make the surface of the water, and the threat of the unseen, as powerful as having seen the shark too early. Show More Summary

PHOTO: Recent versions of Google Chrome on OS X…

Recent versions of Google Chrome on OS X mangle native input buttons. I don’t know precisely when it started but no amount of CSS brute-force seems to correct the text alignment. Have you found a work-around? Do you know a little birdie on the Chrome team?

PHOTO: There’s a flash flood warning for all…

There’s a flash flood warning for all of Chicago today. Unfortunately there’s water in my basement (like other Chicago home owners)... The flood fixing company U.S. Waterproofing has a cool feature on their website. Look at who we’ve helped in your neighborhood. As you can see, they get around! Gives me confidence to give them a call—which I might do right now.

LINK: Auditioning your bike bell

Auditioning your bike bell When you’re buying a bike bell online, you don’t know what it’s going to sound like. Is it a hearty “ RING RING RING ”? Or a dainty ”...tiiiiiiing…”? It’s an important consideration! I love that Public Bikes has a short video demo. It’s such an obvious solution to a problem you probably didn’t know you had.

You play like you practice

Back in high school my track coach would often get on me about my sloppy block practice. He’d say “You aren’t setting up in the blocks properly. You’re rushing it, just going through the motions.” I’d say “Why does it matter right now? I’m not racing anyone today. Show More Summary

The only camera you need is an iPhone?

My friend Nick Quaranto is in the market for a new camera. A few days ago we discussed the pros and cons of various cameras (DSLR, mirrorless, iPhone, etc) in our Campfire chatroom. He was overwhelmed by all the options. Where do you...Show More Summary

Embracing slow time

When you work in a traditional office and have a question, instant gratification is hard to resist. It’s so easy. Just stumble over to a co-worker’s desk, make sure they stop whatever it was they were doing, blather on until the lights of recognition come on in their eyes, then await the answer. Show More Summary

Basecamp Delivered is Headed to Atlanta

Getting support online is great, but wouldn’t it be nice if you had an expert right beside you? A few of us will be in Atlanta and would love to meet you and your team! We’ll be at Roam in Alpharetta on Friday, April 19th, at your service. Show More Summary

QUOTE: You know, one of the things that really hurt…

You know, one of the things that really hurt Apple was after I left John Sculley got a very serious disease. It’s the disease of thinking that a really great idea is 90% of the work. And if you just tell all these other people “here’s...Show More Summary

LINK: Shipping a real product

Shipping a real product I’m really in awe of this. There’s no “pledge $10 or more” and get a prize. There’s no stretch goals. It’s real, the entire production process is documented openly, and you can get the final product today for $20. There’s something to be said for launching a product and making it happen yourself. Show More Summary

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