Discover a new way to find and share stories you'll love… Learn about Reading Desk

Blog Profile / Business Forward


URL :http://businessfwd.com
Filed Under:Business & Finance / Entrepreneurship
Posts on Regator:16
Posts / Week:0
Archived Since:June 8, 2008

Blog Post Archive

Business Forward 16: Digging into the Massachusetts guidelines for reporting data security breaches

This interview with attorney Neil Nicholson of the McLane Law Firm about the Massachusetts data security regulations was recorded on April 4, 2009. In August 2009, the Massachusetts Office of Consumer Affairs and Business Regulation announced adjustments to the identity theft regulations discussed in the interview. The updated regulations will take effect on March 1, 2010, [...]

Business Forward 9: When should a small business invest in technology?

Small businesses don’t have IT departments. We do the best we can – recommendations from friends and colleagues, and reconnaissance missions in Best Buy or online. We probably run our business on some combination of Excel, an accounting package and some sort of contact manager. We know that as we grow – in fact [...]

Tough new Massachusetts laws to impact firms that handle personal data of residents

Tough new Massachusetts laws about data breaches that go into effect in January impact any firm handling personal data of Massachusetts residents. Are you doing enough to protect your clients and your business from theft or mishandling of client private data? Are you absolutely certain? According to the Privacy Rights Clearinghouse, more than 250 million records containing [...]

Business Forward, moving forward

We’re shifting the format of Business Forward from podcast only to a mix of blog posts, podcasts and perhaps even the occasional video.  We’ll still cover the companies, leaders and issues driving business success in today’s economy but we’re going to take a much deeper dive into the technology issues facing companies in a recession. Firms [...]

Business Forward 15: Sexual Harassment

No one sets out to create a hostile work environment, but once you hire that first employee, you must understand and comply with sexual harassment law. Linda Johnson, a labor relations lawyer from Manchester NH, joins us with information...Show More Summary

Business Forward 14: Hiring a sales force that accelerates sales

Probably the scariest hire for any entrepreneur is hiring the first sales person or sales manager. In the early days, we do everything ourselves, slowly adding staff to take on roles like finance and operations as the business grows. But many entrepreneurs continue to manage the sales effort well past the time they should, perhaps [...]

Business Forward 5: Marketing Tactics Part 2, Advertising & PR

This is the second episode in our Marketing Tactics series. Last time we covered some general considerations for the marketing plan, direct mail and events. In this program, we’ll talk about advertising and public relations and specifically how you can use these marketing tactics to generate sales leads. For more marketing and PR tactics, Marketing Roadmaps Mary Schmidt, [...]

Business Insights for Today’s Executive

Business Insights for Today’s Executive is a monthly newsletter for executives at small and medium businesses. SAP produces the newsletter on behalf of its reseller partners as part of its MDF program, and Guide Mark began offering it to customers, friends and prospects in February. Check it out. It’s a nice companion piece to the weekly insights [...]

Business Forward 6: Making Channel Sales Successful

Distribution channels are an important consideration for businesses of all types, sizes and product mix. Some companies are part of the distribution channel for others, such as wholesale distribution companies or resellers of business technology. Others, like manufacturers, must decide how to build their own channels of distribution. They may start with a direct sales [...]

Business Forward 7: Channel Marketing

This is our second program focusing on distribution channels. Last time, SAP channel VP Dan Kraus gave us some advice on making channel sales successful. In this episode, we are joined by SAP channel marketing manager Jennifer Walsh who guides us through the often-complex world of channel marketing programs, co-op advertising and marketing development funds. [...]

Business Forward 8: Training, customer satisfaction & revenue

It may be cliché, but it’s also quite true: employees are often our most valuable asset. But raw qualifications for the job are not enough to ensure that our customers have the best possible experience with our company. You want to be certain that your customer-facing employees in sales and service roles are properly trained [...]

Business Forward 9: When should a small business invest in technology?

Small businesses don’t have IT departments. We do the best we can - recommendations from friends and colleagues, and reconnaissance missions in Best Buy or online. We probably run our business on some combination of Excel, an accounting package and some sort of contact manager. We know that as we grow - in fact [...]

Business Forward 10: Teaching Customer Service Reps to Identify Selling Opportunities

We know how important sales skills are for our sales people. But what about employees in other customer-facing roles, such as customer care and support? Are we maximizing upselling and cross selling opportunities with our customers when they contact us in the normal course of business? Training expert Ronna Caras joins us this week to [...]

Business Forward 11: Replacing Your Business System

Our guest is Eli Szklanka, GuideMark’s managing partner responsible for development and client services. Last time Eli joined us on Business Forward, we talked about what small businesses need to do once they’ve outgrown their Excel spreadsheet and entry level accounting package as their principal business management tools. Show More Summary

Business Forward 12: Avoiding Wage & Hour Disputes

It goes without saying that all businesses want to avoid wage disputes, but wage and hour issues are often the cause of huge problems for growing small and midsized businesses that just aren’t prepared for them. Linda Johnson, the lead employment attorney at McLane, Graf, Raulerson & Middleton, a New Hampshire law firm, is [...]

Business Forward 13: Making New Hire Training Stick

At some point in its growth, whether it’s at 10- employees, 50 or 100, the company realizes that it needs a formal new hire training program. What’s the best way to go about it? Training expert Ronna Caras is here today to give...

Copyright © 2011 Regator, LLC