Blog Profile / Brooklyn Museum of Art


URL :http://www.brooklynmuseum.org/community/blogosphere/bloggers
Filed Under:Arts / Museums
Posts on Regator:211
Posts / Week:0.7
Archived Since:July 25, 2009

Blog Post Archive

The Pedagogy of a Text Message: Opening Prompt

What is the pedagogy of a text message conversation?  Can you actually have a pedagogy of texting? If so, what does it look like? How...

ASKing About Art with Museum 2.0

Sara and I couldn’t be happier to have ASK featured on Museum 2.0, so instead of blogging our own progress this week we’ll point you...

Performance Optimization, Not Premature Optimization

At the Brooklyn Museum, we like to take inspiration from many things. After recently watching “Mad Max: Fury Road,” we realized to make our servers...

Managing Expecations

We’ve talked a lot about how user expectations helped shape our implementation. There are times when it’s incredibly valuable to listen to your users, but there...

Graphics Tie It All Together

When we first began thinking about the lobby reconfiguration, the need for flexible and moveable was paramount and all of our discussions with the design...

Clearer Choices for Better Flow

Shelley and I like to cast a wide net when looking for inspiration and ideas, often looking outside the museum sector from the customer experience...

Solving Three Clicks to the Art

As you’ve been reading, ASK Brooklyn Museum isn’t just about an app—it’s an initiative that seeks to re-envision our visitor experience from top to bottom. That “top”...

Scaling Back

In every project there’s always a moment where the timeline starts to shrink. You start to look at your launch date and the to do list (ours is...

Location, Location, Location

Last month we had the pleasure of introducing the six members of our audience engagement team, the specialists who will be engaging with visitors via...

Agile by Design

As I introduced in a previous post, SITU Studio was brought on board to design a mobile, flexible, and temporary set of furniture components that...

We’re Only Human

When you’ve got any tool that is designed to answer questions the danger is that people think it’s an automated system; with ASK we need to...

Fighting the Three Dots of User Expectation

In my previous post, I talked a lot about agile development and where we failed it. Agile has also thrown us some serious curves in...

Learning from Agile Fails

As we march toward our June launch for ASK, it’s a good moment to look back at some of the issues we’ve faced along the way....

Connecting with Curators

Our ASK team has a number of exciting challenges ahead of them. How do you communicate information about art in an informed and engaging way...

A Day in Training

I know that everyone on the team agrees—spending time learning about the collection is a privilege, an honor, and a lot of fun. Training started...

Amassing Encyclopedic Knowledge

ASK is a tool that allows any museum visitor using the Museum’s app to have the opportunity to be in direct and immediate contact with...

Meet the Audience Engagement Team

I am happy to announce that we’ve identified and hired six individuals who are knowledgeable, experienced at connecting people with art, and excited to take...

Inside Out

The most passionate debates in our office have centered around how we are using geofencing in our upcoming app to present different information to users dependent upon...

Iterating on the ASK Mobile Experience

The ASK mobile app has gone through many design iterations and has continually evolved in a quest to to offer an exceptional user experience. In...

Lessons Learned Running User Testing

We have an incredible opportunity in front of us; the folks who will be using our ASK app are coming through the door every day, so we...

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