Blog Profile / Start-Up Toolkit
| URL : | http://www.inc.com/howard-greenstein | |
|---|---|---|
| Filed Under: | Business & Finance / Entrepreneurship | |
| Posts on Regator: | 633 | |
| Posts / Week: | 4 | |
| Archived Since: | June 15, 2010 | |
Blog Post Archive
4 Tips for Stellar Customer Service
The key to outstanding customer service? Don't just listen--take action, says White House Black Market president Donna Noce. The key to outstanding customer service is listening to your customers--and acting on their feedback, according to Donna Noce, president of the retail chain White House Black Market. Show More Summary
'Always Be Explaining': Your Sales Team's New Mantra
The one thing your sales team needs to improve? Explaining, says Lee LeFever, founder of Common Craft. Here's how. People rarely buy products they don't understand, so it's a salesman's job to explain them. But what if your explanation...Show More Summary
5 Productivity Strategies from the Mind of Richard Feynman
Nobel-prizewinning physicist Richard Feynman was an eccentric within the scientific community. But he sure got a lot done. In the book, Surely You’re Joking, Mr. Feynman!, Richard Feynman, a Nobel Prize-winning theoretical physicist, relates a story about an ant he found near his bathtub. Show More Summary
4 Extreme Habits of Highly Successful Remote Teams
To make a virtual office function well, you may need to take some extreme measures. These companies did--and they're better off for it. Do you have employees in multiple locations? Do you have employees working from home? Great--butShow More Summary
Mayor Bloomberg Wants Stanford Techies to Move to New York
You can't beat the nightlife or business opportunities, said Michael Bloomberg during his Stanford commencement speech Sunday. Translation: Silicon Alley should be the next tech hub. New York City mayor Michael Bloomberg believes in Silicon Alley so much, he wouldn't be surprised if Stanford graduates started moving there. Show More Summary
How to Identify Client Pain Points
Are you a crocodile salesperson? Do you sell and tell? Here's a better approach to identifying a sales prospect's problems. In my first enterprise software company, we developed a sales methodology that we called PUCCKA. The point was...Show More Summary
Say Goodbye to the Taped Interview
The interview coach of the future is here, and it goes by the name of MACH. Developed by MIT, the computer software tells you exactly where you need to improve just by hearing the sound of your voice. We've all been there: Your ideas are fresh and your team is top-notch, but you still aren't attracting investors. Show More Summary
Get Your Gumption Back: Lessons From a Paralympic Medalist
Bonnie St. John's misfortune as a young girl become her lifelong leadership strength. When Bonnie St. John was five years old, a birth defect stunted the growth in her right leg. The doctor had no choice but to amputate it. Rather than let it defeat her, St. Show More Summary
Think of Your Website Like A First Date
Your goal is to earn a second date. Four steps to make sure they come back for more. You should be approaching your company’s website as you would a first date. If on a first date you tried to reveal your entire history and how you became the person you are today, your date would bolt. Show More Summary
5 Things My Kids Taught Me About Running a Business
Usually, Fathers Day is a chance to say thanks to Dad. This year, I think I owe my kids a bit of appreciation for teaching me these business lessons--regardless of whether they were intentional. I've never been a big fan of business books. Show More Summary
Gary Hirshberg: How to leave your business
The founder of Stonyfield Farm explains why he stepped down as CEO--and the lessons he learned along the way Woody Allen put his finger on the problem, said Gary Hirshberg, co-founder and chairman of Stonyfield Farm, addressing the 400 attendees of Inc.’s third annual Leadership Forum. Show More Summary
Dear Business Owner: Tweet or Die
When customers took to social media, calling a start-up's product ugly, the company went with it--inadvertently fueling a meteoric ascent. Twitter and LinkedIn "are the two greatest management tools that have come along since the invention...Show More Summary
Shake Up Your Problem-Solving Strategies: 5 Tips
Need some fresh solutions to challenges but running on we've-always-done-it-this-way fumes? Here's how to shake things up. It's easy to talk about innovation, reinvention, vision, and all the other business concepts that are supposed to offer new solutions to old problems. Show More Summary
Facebook's Shareholder Meeting: A Leadership Scorecard
Facebook's first shareholder meeting was heavy on politics, light on specifics, and at times veered into technical support. Facebook's shareholder meeting on Tuesday--its first as a public company--couldn’t have come at a more loaded time. Show More Summary
7 Ways to Motivate Without Money
It's easy to increase someone's paycheck. It's not so easy to reward without money, but these groups have figured it out. Dear Evil HR Lady, We're a small non-profit and we rely heavily on volunteers. How can we motivate them when we...Show More Summary
The Productivity Paradox
Technology doesn't make us work smarter, argues Jeff Bussbang. Think about all of the amazing technology innovation that has impacted businesses over the last three years. Since 2011, we have seen an explosion in cloud computing, in mobile, in technology-enabled business services and in globalization. Show More Summary
Entrepreneurship: The Toughest Job You'll Ever Have
The more disruptive your idea, the louder the naysayers will be, warns CommonBond CEO David Klein. Are you up for the challenge? It's easy to imagine CommonBond, a peer-to-peer lending service for college students, being the brainchild of a well-to-do graduate. Show More Summary
Reviewed: Best E-Readers for Business Travelers
Contributing editor John Brandon spent a month test-driving the latest e-readers. Read on to find out which model won his seal of approval. I'm a ferocious reader. One of my favorite places to hang out is Barnes & Noble, where I can sip coffee and read the first chapter of new books I'm "investigating" for purchase. Show More Summary
How to Defuse an Ethical Time-Bomb in Your Company
Maybe you think that problems can't infect your company because you've got clearly stated rules against them. Boy, are you in for a surprise. Nothing keeps a business owner up at night like the nagging feeling that ethical time bombs are ticking somewhere in his or her company. Show More Summary
Is Your Marketing Ready for the Customer of the Future?
A short history of marketing will show you one undeniable fact: You have to be ready for what's coming. Are you? The past 15 years have been a whirlwind for marketers. Many of the channels central to reaching consumers today--email, social, websites--either didn’t exist or played a small role back then. Show More Summary