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Blog Profile / Start-Up Toolkit


URL :http://www.inc.com/howard-greenstein
Filed Under:Business & Finance / Entrepreneurship
Posts on Regator:1249
Posts / Week:6.2
Archived Since:June 15, 2010

Blog Post Archive

Ticket Cake's Recipe for Disruption: Amazing Customer Service

By putting customers first, Ticket Cake co-founders Dylan Jorgensen, Jacqueline Jensen, and Joe Henriod are taking on industry incumbents.

A Leadership Lesson From Tony Hsieh

When Tony Hsieh went out of his way to give one of the Ticket Cake founders a thoughtful gift, it left a lasting impression.

Community Is More Important Than Capital

Having community support and feedback can help a startup get to the next level.

Focus on What You Can Give Customers

The founders envision the future of Ticket Cake by thinking of themselves as 'event scientists.'

Prioritize Sleep to Increase Productivity

It's essential to get enough rest, especially when you have a lot of information to synthesize.

Greater Efficiency Means Greater Success

Every action is an opportunity to make sure you're doing the most with what you have.

The Key Question: Will Someone Pay for Your Product?

There's a difference between people liking your idea and customers actually spending money on your product.

This Is What Opportunity Looks Like

Dylan Jorgensen and Joe Henriod quickly realized that the best part of their web design business was actual about ticket sales.

Making Money Is a Side Effect

For Dylan Jorgensen, money is a sign that the business is working, not the ultimate goal.

Be Humble to Help Your Employees Understand Goals

Don't get frustrated answering the same questions over and over. Instead, use it as an opportunity to make sure everyone is clear on the mission.

Try This Trick to Eliminate Startup Stress

The Ticket Cake team unwinds by finding new perspectives from others in the community.

Find People Who Are Better Than You

Jacqueline Jensen advises entrepreneurs to step away from the computer in order to meet inspirational people.

Build the Business You Want to Work For

After quitting her day job, Jacqueline Jensen went 18 months without a normal paycheck.

How to Offer Incredible Customer Service

The Ticket Cake team learned a valuable lesson about customer service from Slash.

To Solve Big Problems, Divide and Conquer

The larger the problem that you're trying to solve, the more you need a strong team.

How to Solve Any Team's Communication Issues

Developing a good communication system will help avoid problems before they start.

Start the Day With a '10 at 10' Meeting

Ticket Cake begins every day with a "10 at 10 Meeting" to keep business on track.

Break Out of Your Comfort Zone

Until the Ticket Cake founders became more active in the entrepreneur community, getting investors was difficult.

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