KLM Royal Dutch Airlines is enabling its customers to confirm and pay for a seat on one of their flights through social media platforms.
Finding the right way to speak to your employees can make all the difference. As a leader, focusing on your own productivity will only get you so far. You can't reach audacious goals if you don't harness the innate talent of your team. Show More Summary
Do you think your small business does a great job of getting new hires off on the right foot because you provide two or three weeks of intensive training and supervision? That’s a good start, but it may not be enough to create a dedicated, loyal and engaged employee. Show More Summary
Currently seeking funding on Kickstarter, Treeson Spring Water bottles include a free mail-back system to ensure they get recycled.
Blue Chip Athletic is based in Kansas City, Missouri. I interviewed their co-founder Gonz Medina in how he’s using technology and “customer love” best practices to build a thriving business. One of his weapons is CRM from Infusionsoft . His four best practices are: Not using Excel Sending out customer surveys Using a personal email for [...]Show More Summary
If your Twitter followers are dying off, chances are good you're committing one of these common errors. Hello, Twitter influencer. We've had a good run, you and I. Your tweets have sometimes been super helpful and relevant, which is why I chose to follow you in the first place. Show More Summary
I like data. I use Google Analytics and Crazy Egg on my site to see how people use it. I track subscribers a few different ways in Recurly, I track tweets and retweets in Buffer, and between QuickBooks and Numbers, I have a good idea where my money goes. Like I said, I like data.... The post Remembering the Days of Good Old Regular Data appeared first on Small Business Trends.
The company's speciality is designing meetings -- never an easy task, but even more difficult when participants are torn apart because of opposing religious, cultural or political views.
Many business owners treats customers differently than they treat prospects. Dr. Richard Weinberger discusses the negative aspects of this philosophy.
Mindy Thomas shares her personal insight and offers advice on how to help your relationships survive the strain of running a business.
The 2014 Oscars provided social media with an opportunity to showcase its global appeal. Alex Morris shares six important takeaways from the night's festivities that can help make your small business a star.
Do you know what your employees are saying to your customers? Here are steps you can take to make sure your team members are handling customers the way you want them to.
MasterCard says its MasterPass In-App Payments feature will allow customers to make all mobile payments from one app. In an official release, the company says the new product is a response to demand. The company says research shows revenues from mobile apps and in-app payments will reach $46 billion by the year 2016. Show More Summary
The Brag Basket is open! This one is for March 7-9, 2014. It’s like this one was made just for you, with your name on it and everything. What can you do in the Brag Basket? introduce yourself share some great news from this week congratulate a friend applaud for each other confess your […]
Last month we hosted our first workshop here on Freelance Folder and it was a huge success. We had a wide variety of freelancers participate, which made for a lot of creative energy on the call and a fun Q&A session. If you have been struggling to get your freelance business off the ground or [...]
Otto Beatty is pretty-well known in the Columbus, Ohio small business community. Look I didn’t really know that until we got to know each other, but, I know that now. The reason we got to know each other had to do with Otto contacting me one day, via email. The email: “Read your outstanding book. [...]Show More Summary
As the world gets more casual, your business appearance still matters.
A great product idea alone is no guarantee of success for an entrepreneur. The time taken to develop a product and take it to market within reasonable costs is a key aspect. Steve Owens, a serial entrepreneur with more than 20 years of experience, was always frustrated by how long it took to put good... Show More Summary
If you have been reading FoG for a while you know that I firmly believe that density matters. Denisty is extremely important for startup communities. And with all its sprawl Atlanta has a startup density issue. The reason I bring this...Show More Summary
Throw away the script; give your people more autonomy to identify and solve problems. — Shep Hyken (@Hyken) March 4, 2014 Not that long ago I discovered, to my dismay, that some customer support and customer service people didn’t want autonomy. I always thought, like my friend Shep Hyken suggests in the tweet above, that [...]