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How to Identify Client Pain Points
Are you a crocodile salesperson? Do you sell and tell? Here's a better approach to identifying a sales prospect's problems. In my first enterprise software company, we developed a sales methodology that we called PUCCKA. The point was...Show More Summary
Three Cloud-Based Surveillance Options That Keep An Eye On Your Business
Chances are that if someone breaks into your business, they’ll have enough of an IQ to know that your computer may be storing surveillance data. Think like a burglar: If you really wanted to cover you tracks, you would do everything possible to destroy any computers in the premises. Show More Summary
How To Change The Franchise World: Ignore Item 19 Earnings Claims
A few things in franchising need to change. I’ve offered my suggestions before. I’ll continue to do so. You’ll benefit from them. So will the franchise industry. Bold Letters In bold letters-right on the top of one franchise website: “Avg. Annual Revenue of Franchisees Open 3 Years = $231,497” Looks good-I’d love to make [...]
Adopt a Market-Driven Strategy to Customer Service
Technology interfaces such as call centers and automated responses are only a way to supplement what should be the heart of your effort: a relentless, person-to-person focus on the customer's objectives and challenges.
What Does EdgeRank Mean for Businesses on Facebook?
An algorithm known as EdgeRank determines how content appears in a Facebook news feed, and "newness" is just one factor among many. Learn how EdgeRank works and how to put it to work for your company.
9 Tips to Power Up Your Social Media
Social media posts tell a story about you and your brand. Here are cautions to heed, trends to follow, and steps to take as you build your social media brand personality.
Add Texas to list of states wanting piece of space tourism pie
Only about 500 people have traveled to space, and few have traveled to space commercially. You can expect that to change — and Texas could be involved in a big way. The last decade has seen the first leisure travelers go to space. Since...Show More Summary
Small Biz Contests, Awards & Events: Small Business Heroes, Twitter Chat #SMBizEdge, Small Business Week & More
Welcome to our latest curated list of events, contests and awards for small businesses, solo entrepreneurs and growing companies. To see a full list or to submit your own event, contest or award listing, visit the Small Business Events Calendar. Show More Summary
The guy you want to go to for some blunt talk at the Kansas City Startup Village
Toby Rush knows a thing or two about startups. The Kansas City entrepreneur, who has already successfully exited from one venture, is plotting out the next one in a place where first-time startups are the norm. The location has madeShow More Summary
Say Goodbye to the Taped Interview
The interview coach of the future is here, and it goes by the name of MACH. Developed by MIT, the computer software tells you exactly where you need to improve just by hearing the sound of your voice. We've all been there: Your ideas are fresh and your team is top-notch, but you still aren't attracting investors. Show More Summary
Forget the Spy Museum; let's go to the National Entrepreneurship Center!
American Indians have their own museum on the National Mall in Washington, D.C. African Americans will soon have one. Journalists are celebrated just off the National Mall at the Newseum. So why not a space on "America's Front Yard"Show More Summary
Tech-minded wine startups get snobby: They want Millennials
The Sideways-esque generation of 40- and 50-something wine snobs may rule the wine market now, but a growing number startups are pursuing the Millennial market with a tech-centric and irreverent approach that is more Ashton Kutcher than...Show More Summary
Speed Up Your Mobile Browsing with Dolphin
When you browse the Web on a cell phone, you want it to be fast. You may think that all you need is a faster connection to speed up browsing, but it could be something as simple as downloading a better Web browser built for mobile. This...Show More Summary
Want to Write a Book? 4 Tips for Doing it Right
If you want to position yourself as a thought leader in your industry, there's no better way to begin than becoming an author. Here's how. What convinces you to buy one product or service over the other? For me it's a combination of credibility, expertise, and quality. Show More Summary
Logging Time: The Ambitious Entrepreneur’s Savior
Entrepreneurs are a funny lot. As the most passionate, energetic people in the room, they are attracted to big ideas and often pursue businesses because they like to build. This desire to chase ideas and build is a requirement of getting a business off the ground. But, once that business is up and running, the [...]
Why Self-Help Can Become an Addictive Trap
I love personal development, but it kinda poisons our minds. Don’t get me wrong, some of the biggest shifts and growth in my life happened because of a seminar attended, a book read or a coach consulted. That stuff really does work – if you work it. Nevertheless, personal development will suck the happiness out [...]
Mentors vs. Advisors and Why You Should Get to Know Why They Differ
For young entrepreneurs, a helping hand can go a long way. Just make sure you’re aware of what’s expected of you in return.
Platform helps food trucks go digital
With an emphasis on immigrant workers, FoodtoEat.com wants to get those running food trucks to learn how to use digital technology to boost their businesses.
Tablet Based Point Of Sale (POS) Systems: Two Options That Take Your Business To The Next Level
Is your business still using Point of Sale (POS) cash registers? Is your restaurant still taking customer credit or debit cards from them to the register, then bringing them back? Are you still using flint and stone to start your caveman fires? Sorry, guys. Show More Summary
Investors: Don’t believe your ROI projections
If you're the one telling entrepreneurs they need to show some fantastic return on investment, stop it. It isn't helping them.
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