Do you know what your employees are saying to your customers? Here are steps you can take to make sure your team members are handling customers the way you want them to.
MasterCard says its MasterPass In-App Payments feature will allow customers to make all mobile payments from one app. In an official release, the company says the new product is a response to demand. The company says research shows revenues from mobile apps and in-app payments will reach $46 billion by the year 2016. Show More Summary
The Brag Basket is open! This one is for March 7-9, 2014. It’s like this one was made just for you, with your name on it and everything. What can you do in the Brag Basket? introduce yourself share some great news from this week congratulate a friend applaud for each other confess your […]
Last month we hosted our first workshop here on Freelance Folder and it was a huge success. We had a wide variety of freelancers participate, which made for a lot of creative energy on the call and a fun Q&A session. If you have been struggling to get your freelance business off the ground or [...]
Otto Beatty is pretty-well known in the Columbus, Ohio small business community. Look I didn’t really know that until we got to know each other, but, I know that now. The reason we got to know each other had to do with Otto contacting me one day, via email. The email: “Read your outstanding book. [...]Show More Summary
As the world gets more casual, your business appearance still matters.
A great product idea alone is no guarantee of success for an entrepreneur. The time taken to develop a product and take it to market within reasonable costs is a key aspect. Steve Owens, a serial entrepreneur with more than 20 years of experience, was always frustrated by how long it took to put good... Show More Summary
If you have been reading FoG for a while you know that I firmly believe that density matters. Denisty is extremely important for startup communities. And with all its sprawl Atlanta has a startup density issue. The reason I bring this...Show More Summary
Throw away the script; give your people more autonomy to identify and solve problems. — Shep Hyken (@Hyken) March 4, 2014 Not that long ago I discovered, to my dismay, that some customer support and customer service people didn’t want autonomy. I always thought, like my friend Shep Hyken suggests in the tweet above, that [...]
Most startups, even those helmed by experienced founders, mistakenly seek funding based on their concepts alone. Boston's annual Lean Startup Challenge is just that: a six-week business model competition for startups based on the principles explained in The Lean Startup by Eric Ries. Show More Summary
Take a little time out of your lunch break to do this activity and you can improve your mental function all afternoon, according to a new study. Just this week on the Buffer blog, Belle Beth Cooper offered a list of ways to put your lunch break to better use backed by science. Show More Summary
Microsoft is set to introduce its own personal digital assistant very soon. ”Her” name is Cortana. According to several reports, this service will be added to the Windows Phone 8.1 update in the next month or two. If its launch is successful, Cortana could become a competitor to Apple’s Siri and even Google Now in the... Show More Summary
LinkedIn is the best place for business professionals to post information about themselves, regardless of your discipline. As a business professional, regardless of what your function is, you need to be findable to those in your field. Show More Summary
PwC's recent 2014 CEO report revealed where business leaders' heads are at. It's no surprise that technology is top of mind for CEOs as they think about the future of their businesses. Perhaps what comes next on their priority list is though. Show More Summary
While the concept of CSR (Corporate Social Responsibility) is commonly associated with large scale businesses, its unique features are most compatible with smaller ventures. The application of eco-friendly practices and the strengthening...Show More Summary
On the last episode of Shark Tank one businesses story was that China was no longer the low cost oasis that it used to be. When you add in the incidents of inferior quality which has happened at times – more and more executives are choosing to use USA based manufacturers. For companies who need [...]Show More Summary
The co-founder of Tesla Motors says he never wanted to make lots of money. He was motivated by something else entirely. Elon Musk says he didn't become an entrepreneur in order to be financially successful. He wanted to radically change the world for the better. Show More Summary
The Netherlands' Waternet utilities company has placed some pee-collecting urinals in Amsterdam, with the hope of turning it into fertilizer for the city's urban roof gardens.
Get timely advice from Bevan Wilde and other tax experts. Know how and where to look for hidden deductions to lower your taxes this year.
Here's a handful of useful apps -- and some firsthand advice -- to make your next conference participation a worthy investment of both your time and money.