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147 easy pieces

1 hour agoMedia / New Media : Rough Type

The advance review copies have arrived: Seventy-nine of the best posts from a decade of Rough Type. Sixteen collected articles and reviews. Fifty tweetforms. Two new essays: “Silicon Valley Days” and “The Daedalus Mission.” Emojis out the wazoo. Utopia is creepy.

Welcome to First Friday: Filson

Feature image: Filson’s flagship store opened its doors at its new location on at November 24, 2015. Photo credit: Filson “Welcome to First Friday” is a new series on Flip the Media where we introduce the hosts of our First Friday events...Show More Summary

The ocean’s content strategy

Featured photo by Joel Magalnick Annie Crawley didn’t grow up near an ocean. The Chicago native had Lake Michigan just a few miles from her home in the city’s working-class Northwest side, but the first time she put on a scuba suit, in her early 20s, something shifted inside her. Show More Summary

Service for a Price: Most Brands Take a Shortsighted Approach to Customer Care

3 days agoMedia / New Media : Screenwerk

Customer service is one of my “issues.” Despite lots of data showing its importance to brands and marketers, it remains elusive — most customer service experiences (on the phone or in stores) are mediocre to bad. And most brands pay insufficient attention to service, despite their lofty rhetoric to the contrary. What triggered this post […]

The leap

4 days agoMedia / New Media : Rough Type

Reading that new Playboy interview with Ray Kurzweil sent me back to the infamous interview Playboy did with Larry Page and Sergey Brin in 2004. (The interview nearly torpedoed Google’s IPO, you’ll recall.) Page and Brin’s anticipation...Show More Summary

A Trip to Perugia, Naples, Sorrento, Capri and Rome

This April, I was fortunate enough to be invited again to the excellent International Journalism Festival, which is held in the picturesque town of Perugia, about two hours north of Rome in central Italy. As we have other years, my wife and I added a few days onto our trip…

Gigantic, a big big brain

5 days agoMedia / New Media : Rough Type

Ten years ago, Larry Page and Sergey Brin couldn’t stop talking about their excitement at the prospect of extending or replacing the human brain with computers. For the last several years, they’ve been much quieter about their mind-disruption project. I sense that a soldier in Google’s flak army warned them that in voicing their fantasies they risked weirding people […]

Do you know who made your iPhone? Chinese migrant workers speak out

Featured image: iPhone 5S by Calerusnak licensed under CC BY-SA 3.0 This article originally appeared on The Seattle Globalist. When you pull that fancy smartphone out of your pocket every few minutes, you probably don’t think much about...Show More Summary

ECCC, Pt. 3: The importance of fanfiction, behind iZombie’s success, and legal tips for creators

Featured photo courtesy of Kris Brillantes. Our final post on Emerald City Comicon covers diverse topics, from fandom communities online, to a look at one of the most popular comics-inspired shows on TV, and wrapping up with tips for creators to make sure they’re protecting their legal rights to their work. Show More Summary

We’re all Seattleites: a new way to think and talk about homelessness

Editor’s note: Ashley Johnson is now the media contact for the Tent City Collective. She started the article prior to accepting the role. When I moved to Seattle this past summer to start my journey in the Communication Leadership program, I was excited to explore the Emerald City and discover all of its hidden gems. Show More Summary

ECCC, Pt. 2: On diverse female characters, how sci-fi has influenced reality, and fan meetups

Featured image courtesy of Ashley Johnson. The 13th annual Emerald City Comicon (ECCC) is the ultimate comic book and TV fan experience in the Pacific Northwest. For four days, ECCC 2016 hosted hundreds of events for an estimated 80,000 attendees. Show More Summary

ECCC Pt. 1: Spotlight on creators at Image Expo, creative advice from Steve Lieber

It’s that time of the year again, when comics and pop culture enthusiasts and creators of all ages flood the streets of Seattle for Emerald City Comicon (ECCC). This year, ECCC featured expanded programming, switching to a 4-day format and holding the Image Expo on April 6. Show More Summary

Julia Cagé’s Kolkhoz Media Dream

2 weeks agoMedia / New Media : Monday Note

  French economist Julia Cagé has built an intellectual contraption that made her the wonder child of French media elite. While she opens interesting avenues to explore innovative media business models, her work is unfortunately filled with flaws and sometimes willfully disconnected from reality. Julia Cagé embodies the new French elite. At 32, she is […]

Tesla: 3 Model 3 Questions

2 weeks agoMedia / New Media : Monday Note

  Silicon Valley’s one and only car company (so far) just announced a low-cost vehicle. Today, we look at the key challenges Tesla will face on its way to the pinnacle. Elon Musk is on a roll. Last week, Space X, Musk’s space exploration and transport company, managed the feat of putting a NASA payload […]

Context collapse and context restoration

2 weeks agoMedia / New Media : Rough Type

Facebook has a problem. Its members aren’t sharing as much as they used to. At least they’re not sharing first-hand the way they used to. Instead of posting notices about what they’re doing or thinking, or where they are, or whom they’re hanging out with, they’re just recycling second-hand stuff — news stories, songs, other people’s photos or […]

Social listening tips for B2B marketers

I’ve been nominated for the awesome B2B News Network’s Social Listening Influencers Index (nominate someone you love, I swear I don’t know who nominated me but now I love them). When asked questions by the press, there’s always an opportunity for a blog post, too!  (See Dave Winer’s Why I Don’t Do Interviews) Here are my […]

Coupon Sites Playing a Game of Search Arbitrage — and Should They Be Stopped?

3 weeks agoMedia / New Media : Screenwerk

I got an email today from Sports Authority and clicked through to their site. I decided to buy some discounted running shoes and before I checked out, like every other red-blooded American consumer, I searched on “Sports Authority Coupon Codes.” When I did this I got a list of high ranking coupon/deal sites, including Groupon, […]

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