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Power pools at the points of intersection

Power pools at the points of intersection. That’s a clear theme in several of the most moving things I’ve read in the past few days. Here are four items I recommend highly. Were we to do a multi-variate regression analysis of a few different dynamics in the world, these here might be explorations of independent […]

Social listening to your customers…when they don’t say your name

Social listening – for the past 10 years, since the founding of companies like Radian6 and ScoutLabs, it’s mostly meant “listening for the use of my brand’s name on social media so I can do damage control.” There’s so, so much more than that. I’d like to write a book about how much more there […]

Why prospects believe you are expensive and what to do about it

When people question our prices, dismiss our products and services as expensive, or call us a rip-off, it hurts. “They don’t understand!”, we say. But it is OUR job to help them understand. What can you do? This came to mind becauseShow More Summary

We must listen to people we disagree with

Sometimes people we find toxic have important insights that we ignore at our own peril. Social media amplifies the obnoxiousness and the opportunity. Ryan Holiday says “I Tried to Expose Russia’s Media Manipulation Playbook in 2012 and Nobody Listened.” “You don’t get infected when you interact with someone you disagree with—or have at times found […]

Aiming for Goldilocks-level innovation

“We want to reinvent, but we sure … don’t want to reinvent the wheel.” – Warby Parker co-founder Neil Blumenthal. That line really struck me from this Fast Company article “The Future of Retail in the Age of Amazon.” It reminded me of my friend Hideshi Hamaguchi‘s analysis of innovative products in terms of new […]

How to get pumped up and finish hard tasks

Popular author Daniel Pink has begun a new podcast and the first of two episodes is particularly good.

About this blog (Q4 2017)

Blogs deserve love. As simple self-publishing technology, they have the potential to transform the world. This one’s helped transform my life – but I’ve been neglecting it. I’d like to try to change that. Since moving from Google’s to my own self-hosted WordPress site here at 12 years ago, this site has grown […]

Being there

4 months agoMedia / New Media : Rough Type

I have an essay, “The World Beyond the Screen,” in the catalog for the current exhibition Being There at the Louisiana Museum of Modern Art in Denmark. The essay begins: The paradox of modern media is that in opening the world to us, it removes us from the world. To enjoy the informational and recreational […]

How smartphones hijack our minds

4 months agoMedia / New Media : Rough Type

So you bought that new iPhone. If you’re like the typical owner, you’ll be pulling your phone out and using it some 80 times a day, according to data Apple collects. That means you’ll be consulting the glossy little rectangle nearly 30,000 times over the coming year. Your new phone, like your old one, will become […]

Authority Websites: Show AND Tell

It’s not enough just to have a website, or even to have an attractive website full of useful content. In order to succeed as the go-to person in your niche, you need to communicate your authority with your website You need to communicate your authority through your design, your layout and your content. Show More Summary

Most Analyst Forecasts Are Wrong: The iPhone 8 Edition

5 months agoMedia / New Media : Screenwerk

Here were some of the headlines, based on financial analyst “checks” and third party data, that came out ahead of Apple’s earnings this week: ‘Anemic’ iPhone 8 demand drags Apple shares lower U.S. buyers favor iPhone 7 over 8: research Don’t Ignore Signs of Tepid iPhone Demand These gloom and doom stories were picked up […]

How to Think About Four Different Types of Social Channels

There are four kinds of social channel communication in a model used by influence marketing superstar Matt Broberg. Matt shared this model in a recent interview on the excellent Influence Marketing Council podcast. I think this is a great model to help guide and deepen our thinking about community, marketing, and communication. Each category of […]

Will disinformation rock the world forever?

The future of information, misinformation, and public discourse is called “an arms race,” a very dismal situation – and offering some reasons for hope, in the latest Pew mega-analysis of an important trend on the internet. Titled “The Future of Truth and Misinformation Online,” this massive survey of more than 1000 technology industry experts is […]

SSCC (Stop Start Continue Change) and a daily activity log

“Captain’s log, stardate…” Can you picture Captain Kirk dictating his captain’s logs on the Enterprise? I sure can. I’m the captain of my own life and career, and while the wind and seas are often stormy, I’m having a great time exploring. For the past few years, off and on, I’ve been keeping a short […]

The power, beauty, and opportunity of social media, from 30 different angles

These are my thoughts, short summaries of different ways I’ve been talking about the use of social media with the companies I’ve been meeting with, articulated in some specific facets. perhaps they’ll inspire thoughts about your relationship to social media, personally and for business. Click to view full size. I’m writing on paper now my personal […]

Influencer marketing can drive decisions or it can create context

It’s October 16th, 2017 and I’ve fallen deep into a blogging hole.  After ten years of creating tons of opportunities by blogging – I have no excuse not to write up a quick post about the things on my mind more or less every day.  So I’m going to do that for the next 30 […]

Getting Started Vlogging Using Your Smartphone

Vlogging can be challenging, scary, technical, but it doesn’t need to be. More people are starting to create video using just their smartphones. Let’s take a look! Yes, despite my shyness and allergy to being on camera, I am vlogging. Show More Summary

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