Jan Kotowski, Head of Product at Tulip Retail, shares his thoughts on how retailers should be preparing for the future
The new Polaris product prioritizes customer service and updated modern amenities
Matt Johnson discusses how mobile messaging commerce is creating a different modality for interaction between retailers and consumers
The beverage company opened a pop-up shop that encourages customers to write letters to their parents instead of buying a gift
Retailers are leveraging assistive technology to help employees in their daily tasks and customers on the sales floor
Retailers are leveraging advanced technology to relieve associates from mundane tasks, while better assisting customers
You know where so many retail salespeople go wrong?
Healey Cypher, Founder and CEO of Oak Labs, shares why we should be thinking about the physical store as an e-commerce site
In our Future of Retail 2017 report, PSFK Labs discusses strategies to prioritize customer service, which begins with associate advocates
Customers will soon receive council from automated advisors who understand the investment game
Richard Smith, Creative Director at Sullivan, explains how visionaries like Elon Musk and Mark Zuckerberg approach their branding and why it’s important to apply brand thinking to founders’ products
eBay, Away, Parachute, quip, peach, and Salesfloor on how to attend to the pain points that come from a customer-first identity
Here’s a two-minute holiday sales tip video to help your staff maximize each and every customer opportunity. This surefire approach can result in thousands of dollars in additional sales. It’s an incredibly simple approach, but something that isn’t always done....
Mark Johnson discusses how mobile messaging commerce is creating a different modality for interaction between retailers and consumers
PSFK invites our NYC readers to an exclusive presentation of key retail findings and strategies on January 17