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Airline Customer Service is Top Priority on Social Media

Social media teams are now expected to drive a greater number of business goals, each of which is significant and sophisticated in its own right. In a recent survey that SimpliFlying had conducted with 166 executives from 78 airlines...Show More Summary

Another conventional jet service lands in Antarctica

This seems to be the southern polar season for new wheeled jet services in Antarctica, with the charter arm of Icelandic starting Boeing 757 operations to the Union Glacier. Loftleidir Icelandic this week landing a 757 at this adventure travel blue ice runway of choice for Antarctic Logistics & Expeditions.  RNZAF 757s have previously landed at […]

While cars waste energy, people have to go without "One in two low income households are struggling to afford their energy costs, despite being in work, according to new research by Turn2us, a UK charity which helps people in financial hardship gain access to welfare...Show More Summary

Inside the Air New Zealand guerilla marketing brain – how Qantas CEO Alan Joyce became an Air Points member

They Air New Zealand marketing team is not a stranger to nifty marketing. They are known for their wacky safety videos, and the recent wager they had with Qantas over the Rugby World Cup finals. Now, they have taken it a step further with some brilliant guerilla marketing. Show More Summary

News Roundup: Happy Thanksgiving

The cost of zoning. “…the increase in [housing] supply is slowing down rent growth.” Supply and demand has not been repealed. Sound Transit seeking bids on $400m contract to build Lynnwood Link from Northgate to N. 200th St. Portland Streetcar circulates infographic showing how great it is. The latest iteration of the plan for the Mount […]

RZD International wins €1.2bn rail electrification deal in Iran

Russian Railways subsidiary RZD International has signed a €1.2bn contract with Iranian Islamic Republic Railways (RAI) to electrify a rail line that connects north-central Iran to the northeastern border with Turkmenistan.

Happy Thanksgiving!

The TollRoadsNews staff wishes our US readers and their families a happy holiday. Safe travels if, like us and millions of others, you have taken to the highways for a long weekend.

China wins $1.6bn contract to support Hungary-Serbia high-speed rail

The governments of China and Hungary have signed an agreement on the development, construction and financing of the Hungarian section of Hungary-Serbia high-speed railway.

Network Rail to upgrade Carlisle station in England

The UK's Network Rail (NR) will replace the roof and rebuild all eight platforms at Carlisle station in Cumbria.

Air New Zealand will track your unaccompanied kids, for money!

Air travellers are getting used to ancillary charges, especially those who fly ‘full service’ in America, or ‘low cost’ in Australia and much of Asia. $$ for a checked bag, $ for small carry on item, $$$ for not checking in on-line or print your own boarding pass, or having to change a flight, sometimes […]

Just Stats from November 9th – November 25th & Commute Notes

So far out of the last two weeks and three days, I’ve commuted to the Orchards office north of Vancouver, Washington for a total of 6 days. Two trips occurred before that, and were both entirely transit and Lyft. So here’s the stats so far. Day 1 To: Yellow Line MAX / Ctran 4 Route […]

Vueling names planes after local heroes from around the world #storiesthatdeserveaplane

Lots of airlines have named planes in the past. Some name them on cities, some christen planes with names of spices, and some with their fans. But Vueling, the Spanish low cost carrier, has taken it a step further. The airline has launched...Show More Summary

GA: Committee Defers Adding Holiday Bus Service in Augusta

An Augusta Commission committee held off Tuesday on a request to add city bus service on one or more holidays. Asked to look into adding the service next year by Commissioner Bill Fennoy, Augusta Public Transit Director Patrick Stephens...Show More Summary

HALA Legislation Takes Shape

The Housing Affordability and Livability Agenda (HALA), a Mayor-Murray inspired “grand compromise” between for-profit developer and affordable housing interests, started to take legal shape in the last few weeks with a series of new council bills. The first item, approved September 28th, was a work plan to address the HALA recommendations (with the notable exception […]

Future Rail: Issue 32

In this issue: Times of change for Deutsche Bahn, Australia's switch to digital signalling, Network Rail's mobile maintenance trains, Scotland's new rail line, meeting urgent demand for rolling stock in the UK, and more.

The Illusive DOT Airline Compliment – They Do Exist!

Every month, the United States Department of Transportation (DOT) releases a load of airline statistics ranging from on-time performance rankings to lost bag rates and simple info requests. Within the monthly data dump sits the number of complaints the DOT received about airlines for that particular month. Show More Summary

MA: Driver Strikes Train After Crashing Through Gates

Nov. 21--NEWBURY -- A still-unidentified driver sustained non-life threatening injuries after crashing through the Hanover Street railroad track signal gates yesterday morning. According to MBTA Superintendent Richard Sullivan, the accident took place at about 11:30 a.m. Show More Summary

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