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Frontier, IBEW hammer out new labor contract in Western states

Frontier has taken another step forward with its union negotiations, announcing that it has reached a collective bargaining agreement through binding interest arbitration in its California, Nevada, Oregon and Washington markets represented by the International Brotherhood of Electrical Workers, AFL-CIO (IBEW) Local Unions 89 and 543.

Northern Virginia Gets a New Level 3 Data Center

Level 3 Communications has been having more fun these past couple of years than it has in a long while, and you can tell because they’re actually getting to build things again. Today they unveiled a new 12,000 square foot data center in the colocation metropolis (data center alley sounds so small) that is Northern […]

Testing for wholesale Ethernet services

This Industry Viewpoint was authored by the MEF.   When the new generation of Carrier Ethernet – CE 2.0 – was launched in 2012, MEF president, Nan Chen said: “With Carrier Ethernet 2.0, service providers and equipment manufacturers can reach vast numbers of locations locally, regionally and globally via the new wholesale E-Access services and standardized […]

10 tips to improve your broadband speed

Ofcom has come a million miles since it was first created at the end of 2003 and the philosophy was that all that consumers needed was choice through competition and then the market would provide. Over the years, it has built up a strong consumer team and given more and more practical advice to consumers […]

Requests for Cell Tower Information Can Disclose Bank and Credit Card Data

The media was loud last month about a case involving a Peel Regional Police warrant application requesting subscriber data from both Telus and Rogers. The two incumbents have decided to challenge the warrant, as the police were asking for cellphone information about 40,000 to 50,000 customers as part of the investigation. Back then, the incumbents [...]

Microsoft Boosts Green Credentials by Ending Affiliation with Controversial ALEC Lobby Group

Microsoft has ended its longstanding support of the American Legislative Exchange Council (ALEC), a conservative public-policy lobbying group that has championed the cause of the fossil fuel industry and hampered the development of green, renewable energies across the country. The move comes as Microsoft attempts to boost its green credentials, as clearly the winds of [...]

Level 3 lights up new Virginia data center, enhances enterprise-service reach

Level 3 Communications is capitalizing on the Virginia market's desire for cloud services by establishing a new data center in Herndon, Virginia.

CenturyLink serves up private cloud service, helps simplify hybrid deployments

CenturyLink is easing cloud-adoption fears with its Private Cloud offering, a service the telco says offers a combination of public cloud features with the physical isolation, dedicated hardware and security standards required by many large enterprises.

AT&T poses new threat to Google with Cupertino, Calif., 1 Gbps fiber plans

AT&T is putting a foundation in place to deal with impending competition from Google Fiber by reaching an agreement with local officials to move ahead with plans to install its AT&T GigaPower fiber-to-the-premises (FTTP) network service in Cupertino, Calif.

Comcast's employees say company growth focus is affecting customer service

Comcast is once again coming under fire from The Verge, whose final piece in a three-part series illustrates that the service provider's emphasis on sales and growth comes at the expense of customer-service quality.

Windstream COO Whittington to resign, as company realigns top management team

Windstream is shaking up its top management team, announcing that Chief Operating Officer Brent Whittington will resign on Sept. 1, after serving in the role for five years.

Comcast, Level 3's megamergers could shake up the Ethernet market, says VSG

Comcast's and Level 3's pending acquisitions of Time Warner Cable and TW Telecom could have a major effect on the status of the top U.S. Ethernet providers, reports Vertical Systems Group in its Mid-2014 U.S. Carrier Ethernet Leaderboard.

Telemedicine’s Promise and Challenges

Legal and procedural questions about telemedicine are piling up, but growth is skyrocketing.

The proof is in: Measuring VoLTE, 3G and Skype™ in the Live Network

By: Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent There’s been a lot of debate within the industry about VoLTE’s readiness and how it stacks up against 3G voice and applications like Skype. Now Signals Research Group (SRG),...Show More Summary

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