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The Importance of Innovation: Why I Love Elephant Jumps

Back in April I wrote that Elephant Jumps Thai restaurant in Northern Virginia is cooking at a whole different level (and implored that you should go now). While I thought it was really good four years ago, it was more or less just at the top tier of Thai restaurants. Show More Summary

Wind Gust On Landing At Madeira Airport!

Madeira Airport is ranked one of the most dangerous airports in the world, given the consistently strong wind gusts and mountainous terrain around the airport. It's also a fascinating airport, given that the runway is built out overShow More Summary

Huge Win! New Speakers Added to Frequent Traveler University DC

Frequent Traveler University, December 3-5, Hyatt Regency Crystal City (near Washington’s National Airport) I wanted to share an update on the lineup for December’s Frequent Traveler University. Chris Guillebeau, host of the annual World...Show More Summary

Weekly Review: October 25, 2014

I've spent nearly the entire week recuperating from a cold (and convincing my mom I don't have ebola), but fortunately there has been lots of interesting frequent flyer news to keep me occupied. I've also had the chance to catch up a...Show More Summary

Cathay Pacific’s Brand Refresh 2014

This week Cathay Pacific has unveiled their rebranding, or I suppose brand refresh would be a more accurate term. They're calling it "the next chapter," and they've set up a website dedicated to the brand refresh. Here's how they describe...Show More Summary

The Secret Sauce: How Your Airline/Hotel Credit Card Actually Works

A question I got yesterday in the comments prompted me to put together a post explaining how airline credit cards work — how co-brand credit card deals get put together by banks, airline or hotel company, and payment network like Visa or MasterCard. Show More Summary

Apparently US Airways Economy Is Now Business Class

Yesterday I flew US Airways from Chicago to Tampa via Charlotte using British Airways Avios. American didn't have award availability on the nonstop and revenue fares were ~$500, so at 9,000 Avios one-way it was the best value. I'm still trying to learn the whole US Airways system, because it doesn't make much sense to me. Show More Summary

Boeing Sales to Iran, Life Advice, Jet Lag and Weight Gain, and the TWA Terminal at JFK

News and notes from around the interweb: Someone was foolish enough to ask me for life advice, and just crazy enough to publish it. Hopefully appropriate caveats are offered at the outset of the piece. Photos of the abandoned TWA terminal...Show More Summary

Alaska Status Matching To MVP Gold 75K

While I fly dozens of airlines a year, I have two frequent flyer programs I'm most loyal to -- American AAdvantage and Alaska Mileage Plan. I'm Executive Platinum with American, which is also the airline on which a vast majority of my revenue flying is. Show More Summary

Cadillac Test Drive Miles Promotion Pulled Early: What Happened?

At the beginning of the month I spoke with American AAdvantage President Suzanne Rubin and Cadillac’s Chief Marketing Officer Uwe Ellinghaus about the new marketing tie up between the two companies. American launched Cadillac tarmac transfers for their top ‘Concierge Key’ customers making tight connections at certain airports. Show More Summary

Cranky on the Web (October 20 – 24)

If anyone happens to be going to a Stanford class reunion today, then come on by and see me on... Read More

Virgin Atlantic gives first look inside its new Dreamliner

Virgin Atlantic flew its first Boeing 787 Dreamliner to Atlanta to show off the new aircraft.        

Uber Already Shut Down In Las Vegas

Last night I posted about how Uber (more specifically UberX) finally launched in Las Vegas. Las Vegas has one of the most corrupt taxi mafias out there. I mean, them blocking Uber aside, look at the complete lack of transportation options between McCarran Airport and The Strip. Show More Summary

Homophobic Drunk Man Goes Nuts At Airport!

A ridiculous video was uploaded to YouTube yesterday of a fight that broke out at a gate at DFW Airport earlier in the week. And by "fight" I really just mean a single idiotic drunk guy was making an a$$ of himself. Note that the video...Show More Summary

Uber Finally In Las Vegas!!!

Wooohoooo!!! I'd argue Las Vegas is the single most corrupt city in the US when it comes to taxis. That's mainly because everything is in such close proximity, and the taxi drivers will do everything to screw you over and take you the long you. Show More Summary

Unlimited Complimentary Upgrades are Bad for Frequent Fliers? Not By My Experience

“Unlimited complimentary upgrades mean fewer upgrades for lower-tier and mid-tier elites” is what Gary Leff of View From The Wing wrote in this article about how unlimited complimentary upgrades are bad for frequent fliers. My personal...Show More Summary

A True Thank You for Sharing Your Comments, Here’s What It’s Meant

You’ve been sharing your feedback (good and bad!) with me — as well as your questions, insights, and wisdom — for a very long time. Nearly 150,000 times. And I thank you from the bottom of my heart for that. You’ve posted many more times...Show More Summary

Air Canada Thinks Their Elites Are Over-entitled. And They’ve Actually Done Something About It..

Air Canada announced changes to elite benefits for 2015. Put another way, Air Canada has shown us what you do when you think that your customers are the problem. I’m not an Air Canada elite member. Air Canada, the airline, runs their...Show More Summary

How Should My Dad Document Our Round The World Trip?

My dad will be turning a "round" age next month, and to celebrate I'm taking him on a surprise round the world trip. For those of you not up to date on the planning process thus far, check out these posts: -- Planning My Dad's Big Birthday...Show More Summary

Stolen Frequent Flyer Miles for Sale on the DarkNet

S. passes along an article about CipherCracks, an individual online selling stolen miles dirt cheap. Dark net marketplaces like Agora and Evolution (where CipherCracks plies his trade) are known mostly for selling drugs, guns and counterfeit money. Show More Summary

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