News and Notes from Around the Interweb: My WTOP radio interview on cell phone use inflight. (Streaming audio) I like doing WTOP because as an all-news station in the local DC market it directly reaches federal policymakers. The sun no longer sets on British Airways call centers. Show More Summary
There’s a reason I told you to keep your calendars open for Saturday, March 26. I’ve mentioned Captain Denny Flanagan an endless number of times on the blog. He’s one of the United pilots that’s known as a “customer service captain.” He takes hospitality to a whole new level as discussed in this FlyerTalk thread, [...]
For Fliers, Mixed Impact Seen – Wall Street Journal The articles have been flying fast and furious this week regarding the United/Continental merger. I was quoted in this one. United-Continental Merger: A Good Fit (If It Happens), but Cleveland Won’t Like It – BNET It’s merger time and now it’s time to start picking off the winners [...]
Air-traffic controllers are honored for their life-saving ``saves'' of airplanes. Hear the recordings of the emergencies.
Enjoy foreign service on N. American flights – USA Today I talk to USA Today’s Ben Mutzabaugh about some of the “fifth freedom” flights operating in the US, including my personal favorite – Air New Zealand from LAX to London. Airlines Fill Seats with Ease in November, Southwest Leaps Ahead – BNET Southwest boosted its loads by 13.3 [...]
More details from the man who landed his twin-engine plane in Florida Sunday after the pilot suffered a fatal heart attack in the cockpit.
A Turkish Airlines plane with 134 people aboard slammed into a field and broke into three pieces while attempting to land at Amsterdam's main airport on Wednesday.
Recordings show the Continental commuter crashed near Buffalo, N.Y. Thursday going ominously silent as communication responsibilities are being shifted to the airport tower.
Here are some of the links to official statements and other information on that Buffalo, N.Y. area commuter plane crash that killed 50 people Thursday night.