When we think of retail sales training, you need employees to be able to answer these six common questions, understand the thought behind the customer's question and how to correctly answer it. Continue reading ?
As a retail sales consultant I counsel to choose questions that put customers at ease, rather than repeat questions that put customers on the defensive. Continue reading ?
Retail sales training mistakes are common - that's why so few retailers even offer it. Discover 8 mistakes and how to fix them before you train a new employee. Continue reading ?
Retail sales training means not letting your employees get away with being more comfortable with only one person, train how to juggle many customers. Continue reading ?
To increase retail holiday sales, this simple question after the customer has decided on one or several products, but prior to the salesperson going behind the counter extends the sale. Continue reading ?