What makes some people successful and able to handle change creatively? Why do some people seem to have good relationships or always appear to be in the right place at the right time? Is there something special about them? Are people born with certain traits which enable them to navigate through difficulties with apparent ease? Or is it all down to luck?
In the 1970s, John Grinder, a professor at the University of California, and a student called Richard Bandler started to work together on a project to observe the behaviours of successful people.
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