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How to Deal With Customer Complaints Online

Business & Finance : The Mission Driven Business (7 months ago)

Social media can amplify customer complaints but your response can be an effective marketing tool. Here are two simple rules you can adopt to turn the negative into a positive. Not responding to a customer's complaint on Twitter is ... Read Post

15 Ways to Turn Negative Reviews Into Positive Results

Lifestyle / Productivity : Lifehack.org (6 months ago)

So, you’ve gotten a terrible review from a disgruntled customer and are scared of the repercussions. Here are 15 Ways to turn those negative reviews into positive results. The post 15 Ways to Turn Negative Reviews Into Positive Resu... Read Post

Real-Time Customer Policy Management: Turning a Negative into a Positive

Utilities / Communication : Connected Planet Online (3 years ago)

Does it strike you as odd that the communications industry has set itself the worthy goal of improving customer experience but, at the same time is still issuing confusing price plans for mobile data services and putting caps on the... Read Post


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