Amid e-commerce glitches and technology's growing pains, retailers can still win the loyalty of customers. Here's how. Cyber Monday 2011 set a record for the most online retail spending in a single day: $6 million, as reported by comScore. (See more from Josh Sanburn at Time.) Further, as comScore details, the weekend before Christmas was the second heaviest weekend of online spending on record.
IHT has a great article on how Technology is helping retailers better customer service and thus in turn increase sales. It also touches on the delicate subject of Technology replacing jobs. Productivity in retail sector has increase... Read Post
Amid reports that retail sales are getting pummeled, the September fashion magazines have hit newsstands in the past week. We all know that hemlines tend to drop along with the economy, and it's no surprise that (thankfully) upper t... Read Post