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Cordray: Credit Bureaus Are A "Murky Unknown" To Consumers

Last week, the Consumer Financial Protection Bureau announced it was drafting new regulations that would allow for the oversight of the largest credit reporting bureaus and debt collection companies. The reason, explains CFPB head Richard Cordray is that many consumers are in the dark about these businesses and feel somewhat helpless when it comes to dealing with them. "Consumers don't get to choose their debt collector," Cordray tells the L.
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