Connecting with people requires empathy i.e. you feel the emotion another individual feels. This is different from sympathy where you recognize the emotion but don’t feel it. In Fired Up or Burned Out, I wrote about the company Cranium and how it designs “high five moments” into its games. High five moments are times when [...]
read more
Financial markets around the world recoiled this week at the spectacle of Libya’s bloodbath, but it was not out of empathy or compassion. We feel such human emotions as individuals, but they do not apply in a marketplace. A market i... Read Post
I’m encouraged to see more leaders recognize that individuals and organizations need connection to thrive. Here’s a video of Polly LaBarre at MIX interviewing Ivy Ross, Gap’s Chief Innovation Officer, about the need for connection t... Read Post
I don’t think joining others in their suffering is a necessary aspect of empathy. I find caring and compassion to be very positive feelings. If I see someone in emotional pain, I also see that within them is a seed of joy that they’... Read Post