In an era of Digital Darwinism, no business is too big to fail or too small to succeed…this is your time. Many follow, but very few lead. Many compete to survive, but few compete for relevance. Do we listen to our customers? Do we truly understand them? Do we create experiences or do we simply [...]
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Most small business owners believe digital theft won't happen to them. They're wrong. Could your company be putting customers and employees at risk of identity theft? Most small business owners would answer no. They'd be wrong. "In ... Read Post
We live in an era of what I refer to as Digital Darwinism, a time when technology and society are evolving faster than the ability of many organizations to adapt. Over the years, I’ve studied how disruptive technology affects consum... Read Post
Many follow, but very few lead. Many compete to survive, but few compete for relevance. Do we listen to our customers? Do we truly understand them? Do we create experiences or do we simply react? The future of business comes down to... Read Post