(Call Center | Deschutes, OR, USA) Caller: “Why don’t you have your phone number listed on your site? I hunted all over the place for it. I finally had to call information to get the number!” Me: “With all due respect sir, we do have the number on the site.” Caller: “You do not! And I still have the page up [...]
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(Call Center | Chicago, IL, USA) Me: “Thank you for calling [company]. May I have your account number?” Caller: “You may.” pause Me: “Sir?” Caller: “Oh, did you need me read it aloud to you?” Me: “Yes, please.” Caller: “It is [accou... Read Post
(Call Center | Toronto, ON, Canada) Me: “Thanks for calling, how can I help you?” Caller: “Could you make my phone number unlisted?” Me: “Well, sir, I’ve got good news. Cell phone numbers aren’t listed in the phone book.” Caller: “N... Read Post
(Call Center | Tampa Bay, FL, USA) Me: “Thank you for calling [bank]. May I please have your card number?” Caller: “No.” Me: “I can help look up your account if you don’t have your card with you. May I please have your phone number ... Read Post