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Apple online store apparently testing screen sharing guided tours of product pages

When the Apple Store went down last night it was updated with a new “We’ll be back soon” logo, but Apple also appears to be testing a new virtual product tour as part of its sales chat feature. Apple has for a long time provided the ability to chat with sales support through certain product [...]
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Apple Store online is down, being updated. Could the iPad 2 go on sale today?

Technology : L.A. Times Tech Blog (4 years ago)

The Apple Store, online, went down Wednesday morning. Apple simply said on its website that it was "busy updating the store for you and will be back shortly." At about 10 a.m. Apple is set to host a news conference where it is expec... Read Post

Apple Posts iPad Maps and App Store Guided Tours

Technology Industry News / Apple : 9 to 5 Mac (4 years ago)

  Apple has just recently updated their iPad Guided Tours page to display new tours for Maps and the App Store. Apple also went ahead and published these new videos to their YouTube Channel. We wonder why it took Apple this long to ... Read Post

Apple Online Store Updates Sales Chat Support, Testing Screen Sharing Virtual Tours in Brazil

Technology Industry News / Apple : MacRumors.com (2 years ago)

As part of today's Apple online store downtime, the company appears to have rolled out an enhancement of its sales chat support services for those looking to purchase an Apple product. While sales chat has been available for quite s... Read Post


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