Trainee F comes to my open office door seeming troubled.I feel the same way. I just try and avoid the gormless look. ‘How can I help?’ I ask, automatically framing an openquestion after years of schooling. F frowns and I see he’s clutching a buff sales file. Iclick off the internet site I’m allowed to browse by the internal filters andbeckon him in. I’ve given F his own sale to monitor.
Earlier in the week we asked about you, your phone (or tablet) and Lollipop. Specifically, how you got the two together if you could. Every year we see the same scramble to try and get the new version of the operating system on devi... Read Post
Incorporating video games into work training can help people do their jobs better, according to a new study by the University of Colorado in Denver. The study found that trainees who used video games had a nine percent higher retent... Read Post
Trainee F comes towards me hesitantly. I encourage him to ask if he’s not sure as it helps minimise complaints and litigation. But sometimes his questions are so asinine I want to thump him. Sadly, punching staff is frowned upon by ... Read Post