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On The Job Training - Thursday

Trainee F comes to my open office door seeming troubled.I feel the same way. I just try and avoid the gormless look. ‘How can I help?’ I ask, automatically framing an openquestion after years of schooling. F frowns and I see he’s clutching a buff sales file. Iclick off the internet site I’m allowed to browse by the internal filters andbeckon him in. I’ve given F his own sale to monitor.
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Show Me The Way - Friday

Business & Finance / Real Estate : Agents Diary (3 years ago)

Trainee F comes towards me hesitantly. I encourage him to ask if he’s not sure as it helps minimise complaints and litigation. But sometimes his questions are so asinine I want to thump him. Sadly, punching staff is frowned upon by ... Read Post

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Society & Culture : Huffington Post: Impact Blog (18 hours ago)

Throughout the past 16 years, I've seen many qualified women come through our doors who are simply passed over in the job market, judged on external factors rather than on their experience and capability. One of our clients, Sheba, ... Read Post

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Society & Culture : Freakonomics (last year)

Aaron Pilkington, an officer trainee at Air Force Officer Training School in Montgomery, Ala., writes to say: I was driving down the road the other day with a fellow trainee, pointing out to him that the particular road along which ... Read Post


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