Trainee F comes to my open office door seeming troubled.I feel the same way. I just try and avoid the gormless look. ‘How can I help?’ I ask, automatically framing an openquestion after years of schooling. F frowns and I see he’s clutching a buff sales file. Iclick off the internet site I’m allowed to browse by the internal filters andbeckon him in. I’ve given F his own sale to monitor.
Incorporating video games into work training can help people do their jobs better, according to a new study by the University of Colorado in Denver. The study found that trainees who used video games had a nine percent higher retent... Read Post
Trainee F comes towards me hesitantly. I encourage him to ask if he’s not sure as it helps minimise complaints and litigation. But sometimes his questions are so asinine I want to thump him. Sadly, punching staff is frowned upon by ... Read Post