There's no doubt that hierarchies can be dysfunctional and make it difficult to get things done. You would think the key to a healthy hierarchy is a well-drawn organization chart, but it has more to do with company culture and behaviors.
Most senior managers struggle with culture because it's so difficult to define. Even less tangible than a "soft" concept, culture is more like a cloud: You know it's there, but it's nearly impossible to grasp. Read Post
We may talk about eliminating hierarchy, but most organizations still have one. Frankly, it's very hard to mobilize limited resources... Read Post