The notion of a business completely unconnected in its ethos from its workers and customers, along with the community and country in which it operates, is in fact a recipe for disaster.
As Chief Operating Officer, Bethany oversees all of The New York Foundling's business departments- human resources, finance, legal, development and communications, information technology, facilities and capital projects. Since assum... Read Post
The old Golden Rule in business was to find out what your customers wanted and to give it to them. Today, if you ask your customers what they want and you give it to them, you'd miss a huge opportunity. Their answers will never give... Read Post
Customers have always been the compass of how successful businesses operate; business exists to serve the customer - it always has and it always will. The difference in this digital age, where customers are more mobile, social and d... Read Post