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Customers Are People, Too

Patti Hart, CEO of International Game Technology, says it's important to see the customer is an individual first. Understanding them as people often speeds progress on providing products that delight them. [twistage 21a4a4eee1a0b] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at 30 Second MBA.
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Business & Finance : Fast Company (3 years ago)

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