It took them a while to get in on the mobile app game but Ritz-Carlton Hotels has finally launched their iPhone and Android mobile app today and it goes way beyond booking a hotel room. The app actually personalizes information for a guest the moment they arrive at a Ritz-Carlton hotel. GPS technology can recognize when the guest has stepped into a Ritz-Carlton, signaling the app to start pulling in destination and landmark tips from Ritz-Carlton concierges from Foursquare The app also relies heavily on QR codes which are placed throughout individual hotels and give off a variety of information and even activities.
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