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Strong Legs…

I was reminded of this short video the other day thanks to a tweet by the living legend that is Fred Sirieix when he said, "The un-smart/sleepy waiter needs to have strong legs to walk back to those tables/places where he forgot to do/bring something" a waitress who makes a terrible mistake. Dir.Writer - W. [...]
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Don't Give Me The Same Lame Excuse That Waiter Did!

Customer Service / Food Service : So You Want To Be a Banquet Manager (3 years ago)

I was helping out in the restaurant the other day, nothing bad, just assisting the restaurant manager on a busy night.  One of the servers walks over to me and says, "Hey Banquet Manager, can you help me with this table"? Sure I sai... Read Post

Fred’s Army!

Customer Service / Food Service : Well Done Fillet (2 years ago)

Fred Sirieix is General Manager at Galvin at Windows restaurant in that there London. He was also Michel Roux's angry partner in chief on the wonderful Michel Roux's Service (currently being repeated on BBC One) and he's the chap be... Read Post

A child conceived in a restaurant will have 18 years bad luck and other old waiter tales…

Customer Service / Food Service : Well Done Fillet (3 years ago)

Waiters are a superstitious lot, myself included. Why just the other evening I had a table of fourteen reserved that showed up one chum short. Obviously I wasn’t going to tempt the fates by removing one cover and having the table se... Read Post


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