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Dear [insert business name], what’s your promise?

You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. You’re employees are your number one asset, however the [...]
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Cultivate Customer Connections and Grow Your Business

Business & Finance : The Curious Capitalist (last year)

Looking for great ROI? Investing the time to connect and build relationships with your customers yields affordable business growth. A business is nothing without customers. And yet small business owners – consumed with the pressing ... Read Post

4 Reasons Business Productivity Software Means Better Business – Period

Business & Finance / Entrepreneurship : Small Business Trends (5 hours ago)

Business Productivity Software (BPS) promises to deliver a lot more bang for its buck, both initially and over time, for companies of nearly every shape and size. So What is BPS? Different from standard productivity software, BPS is... Read Post

Why the U.S. depends on Europe for building massive, ‘multi-local’ marketplaces

Business & Finance : Venture Beat (7 hours ago)

Guest Post: Whenever startup ecosystem commentators discuss how to create European technology businesses of global scale they tend to name one company as a shining example: Skype. Headquartered in Luxembourg and developed in Estonia... Read Post


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