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Ways you are part of the CRM funnel without even knowing it

3 years agoTechnology :

As a smart consumer, you’re probably aware that you’re being "managed," but what you might not realize is what big business this management has become. The Customer Relationship Management (CRM) process has evolved to become so intelligent, more »
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Free ebook: ‘New Trends in CRM’

Technology / Social Media : Social Media (4 years ago)

Report offers insights into the state of customer relationships Customer relationship management, or CRM, has become a misused term of art by those who focus too much on software tools and lose sight of the internal business process... Read Post

Stealth Social Startup Cafebots Scores The First Money From Kleiner Perkins’ New sFund

Technology : TechCrunch (4 years ago)

You've likely heard of CRM, customer relationship management. But have you heard of FRM — friend relationship management? Probably not. But Cafebots hopes to change that shortly. We don't know much about the still-in-stealth startup... Read Post

Social CRM company reaches out to small businesses with Assistly 2.0

Business & Finance : Venture Beat (4 years ago)

Customer relationship management (CRM) software provider Assistly is shaking up its business model to become affordable for smaller and mid-sized businesses. Assistly’s application give businesses ways to interact with customers thr... Read Post

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