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Ways you are part of the CRM funnel without even knowing it
As a smart consumer, you’re probably aware that you’re being "managed," but what you might not realize is what big business this management has become. The Customer Relationship Management (CRM) process has evolved to become so intelligent, more »
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Social CRM company reaches out to small businesses with Assistly 2.0
Customer relationship management (CRM) software provider Assistly is shaking up its business model to become affordable for smaller and mid-sized businesses. Assistly’s application give businesses ways to interact with customers thr... Read Post
App Spotlight: Insightly for iOS makes CRM mobile
Insightly for iOS You might have the best sales, marketing, and support teams on the planet, but without a solid customer relationship management (CRM) system, your business isn't going to get very far. Thankfully, there are loads o... Read Post
Stealth Social Startup Cafebots Scores The First Money From Kleiner Perkins’ New sFund
You've likely heard of CRM, customer relationship management. But have you heard of FRM — friend relationship management? Probably not. But Cafebots hopes to change that shortly. We don't know much about the still-in-stealth startup... Read Post