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Ever feel confused while staring at your cell phone bill? Of course you have. Even I’ve found myself scratching my head looking at bills for my family’s four phones, three tablets and two mobile hotspots.  In an interview this week, Verizon Wireless Director of Pricing Steve Mesnick said the company spoke to over 50,000 customers [...]
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I've been thinking a lot about terrible cell phone service lately. That's partly because I live in San Francisco and own an iPhone—which means that my phone is always conking out at some inopportune time. It's also been on my mind b... Read Post

A survey from the FCC finds that many mobile phone users are confused by billing and ETFs. Mobile phone - Smartphone - Telecommunications - Business and Economy - Exchange-traded fund... Read Post

Knowing your data plan can mean the difference between a normal cell phone bill and a heart attack. 1 in 6 mobile phone customers have experienced some degree of bill shock. 50% of those were hit with charges of $50 or more. This in... Read Post