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Expats say service in Japan is ...

Service in Japan is the stuff of legend for many. The first time visitor to the country is often bowled over by the attention to detail, the immaculate systems to facilitate customer spending, and the lack of anyone behind that counter letting us know that they really don’t want to be at work right now (Take your stuff and clear off!). This writer’s early impression of service in Japan was the way in which staff at department stores lined up at the side of walkways to bow and welcome you to the store.
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