Although it isn't as popular as Spotify (yet), Apple Music has apparently done a better job of satisfying paying customers. This week, J.D. Power shared the results of its first streaming music satisfaction survey, and Apple Music came out on top.
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"Apple Music is nearly always used on Apple devices, and the service performs highest in overall satisfaction in part because of the halo effect stemming from the brand’s ecosystem," J.
The first ever J.D. Power music streaming satisfaction survey found that Apple Music is the most liked streaming service in the U.S. Spotify didn’t even manage to crack the top 3 in the survey that polled over 4,000 subscribers to m...
J.D. Power is releasing its first study of customer satisfaction among streaming music services today and in it ranks Apple Music above the competition. more… Filed under: Apple
Apple was late to the streaming party but is first to the top in J.D. Power's inaugural customer satisfaction ranking of paid music services.
In terms of customer satisfaction, at least, Apple Music is the top-rated streaming music service, J.D. Power said in its first Streaming Music Satisfaction Study, published on Wednesday.