HP has announced that it would walk back an update that made it impossible for the owners of certain HP printers to use third-party ink cartridges. The tech giant known for its laptops and printers made a controversial decision to quietly trigger a digital lock in the September firmware update. After the update, any customer who attempted to print with a non-HP cartridge would […]
HP released a firmware update on March 12, 2016 for several of the company's Officejet printers that renders non-HP ink cartridges useless. HP customers began to complain about the issue on September 13, 2016 on various online forum...
HP Inc. apologized for how it handled a recent move that stopped ink cartridges supplied by other vendors from working with some HP printers.
HP Inc. has apologized to customers for cutting them off from ink cartridges from other companies and says it will fix the problem.