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HP Says 'Sorry' For Bricking Printers, Plans Software Update To Reverse Damage

Last week, we reported that HP had released firmware for some of its inkjet printers that blocked the use of replacement third-party replacement ink cartridges. Consumer advocacy group CHOICE even launched an investigation into whether HP broke Australian Consumer Laws with this move. Now HP has come out to apology to customers, not for making its printers unusable with unofficial cartridges, but for not being upfront about it.
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CHOICE Is Investigating HP Printers For Potentially Breaching Australian Consumer Laws

Lifestyle / Productivity : Lifehacker Australia

Earlier this week, we reported that HP printers had started rejecting replacement ink cartridges that aren’t manufactured by the vendor. Consumer rights advocacy group CHOICE is now investigating HP for potentially breaching Austral...

HP Ink COO: Sorry not sorry we bricked your otherwise totally fine printer cartridges

Technology / Hardware : Register Hardware

Inc's ink stink merely a 'miscommunication' HP Inc is trying to spin its way out of the mess it created when it decided it would be a fantastic idea to brick unofficial and refilled printer cartridges.…

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Technology / Security : ZDnet: Security

Digital rights group EFF has launched a campaign to get HP to reverse its new technical block on non-HP and refilled ink cartridges.

HP says sorry (sort of) for crippling third-party ink cartridges - CNET

Technology : CNET: News

A fix is in the works to reverse a recent OfficeJet security update aimed at blocking counterfeit cartridges.

HP promises fix for printer software that barred outside ink

Technology : SFGate: Tech News

(AP) — HP Inc. has apologized to customers for a software update that made some of its printers stop working with ink cartridges from competing suppliers, even if the printers had accepted the same cartridges in the past. HP places ...

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