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HP Says 'Sorry' For Bricking Printers, Plans Software Update To Reverse Damage

Last week, we reported that HP had released firmware for some of its inkjet printers that blocked the use of replacement third-party replacement ink cartridges. Consumer advocacy group CHOICE even launched an investigation into whether HP broke Australian Consumer Laws with this move. Now HP has come out to apology to customers, not for making its printers unusable with unofficial cartridges, but for not being upfront about it.
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