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The doctor will see you now… on your smartphone

Apps can give you a GP consultation in minutes, but at what cost to the health service? One Friday afternoon, I decided to check out a pea-sized lump on my neck that was causing me consternation. I started by calling my GP’s surgery in south London. A recorded message informed me there were no appointments that day; after a few minutes, a receptionist came on the line and said that I could have an appointment on Monday.
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