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Dealing with State Farm Insurance Sucks

Six weeks ago my home was flooded by a broken refrigerator pipe two apartments above mine. Luckily our coop building requires a generous insurance policy so while we stepped on our hardwood floors to discover small squirting fountains, we tried to appease ourselves by reminding ourselves this is exactly why we have the insurance. From day one, the Type A in me kicked in, documenting phone calls and emails, crossing our t's, dotting our i's and every other due diligence cliche.
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