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Ask the CTO: Defeat micromanagement by trusting more and controlling less

Let the systems and your team do the work. The problem: Where’s the line between managing and meddling? I have been managing people for a couple of years now and was moved into a role managing multiple teams. This is an exciting promotion, and now that I have oversight of all of the technology related to our billing systems, I hope to finally fix some things that have been annoying me for ages.
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