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Communications services major source of consumer detriment

Citizens Advice has recently published a consumer report entitled  ‘Consumer Detriment – counting the cost of consumer problems’. In summary, the researchers found that consumer problems cost UK consumers £22.9 billion in 2015 – on average £446 per UK adult. Consumers experienced 123 million problems and wasted 1.2 billion hours resolving these problems. More than half […]
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