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5 metrics every chatbot developer needs to track

GUEST: Here’s a stat for you: 40 percent of chatbot users only engage in one conversation. This statistic, calculated by ?lker Köksal, the cofounder of Botanalytics, suggests bot makers need to invest more effort to measure performance and deliver value to users. Traditional metrics like daily active users (DAU) and analytics tools like Google Analytics or Mixpanel work well […]
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