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5 Things You Should Do to Scale Social Care (An Inside Look at HP)

Lithium Technologies marketing director Francisca Fanucchi spoke with HP global director of social customer care Kriti Kapoor.
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Google chairman Eric Schmidt and Director of Google Ideas Jared Cohen led a discussion at today’s SXSW event in Austin, Texas, which described the ways technology is impacting privacy, security and policy on a global scale. The two ...

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Lithium Acquires Social CRM Application For Call Centers, Social Dynamx

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Social CRM company Lithium Technologies has acquired fellow customer care application Social Dynamx. The financial terms of the deal were not disclosed.

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