Post Profile






How One Government Agency is Using Social Media for Great Customer Service

In a new 'Focus on Customer Service' podcast, Dan Gingiss and Dan Moriarty speak with Jennifer Plozai, Director of External Communications at the TSA.
read more

share

Related Posts


Cubs Win! The Most Engaging Baseball Team on Twitter

Technology / Social Media : Social Media Today

In a new Focus on Customer Service podcast, Dan Gingiss and Dan Moriarty speak with Kevin Saghy, Manager of Communications for the Chicago Cubs.

Focus on Customer Service: Berrybenka

Technology / Social Media : Social Media Today

In a new episode of the Focus on Customer Service podcast, Dan Gingiss and Dan Moriarty speak with Danu Wicaksana of Berrybenka to discuss how the online fashion giant manages their almost 5,000 daily queries via social, every day. 

A Social Customer Care Veteran Shares The Secrets to Success [Podcast]

Technology / Social Media : Social Media Today

In a new 'Focus on Customer Service' podcast, Dan Gingiss and Dan Moriarty speaks with Delfin Vassallo has led social customer care programs at three major companies.

Focus on Customer Service: Shutterstock

Technology / Social Media : Social Media Today

In a new 'Focus on Customer Service' podcast, Dan Gingiss and Dan Moriarty speak with Sarah Maloy, Senior Manager of Content Marketing for Shutterstock, to find out how the image selling giant manages its social media presence to be...

Spotify Is Hitting All The Right Notes in Social Customer Service

Technology / Social Media : Social Media Today

In a new episode of the Focus on Customer Service podcast, Dan Gingiss and Dan Moriarty speak with Chug Abramowitz and Sam Thomas to head up social media and customer service at Spotify.

Comments


Copyright © 2016 Regator, LLC