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5 Questions to Ask When Managing in the Gray

JOSEPH BADARACCO PROVIDES A WAY to resolve the inevitable gray areas we will all face from time to time in Managing in the Gray. They are the core of a leaders work. Gray areas demand our best judgment. The five questions provide a way to get there. They are “a distinctive way of sizing up gray area issues, analyzing them carefully, grappling with their full, human complexity, and then—and only then—making final decisions.
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