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Using a chatbot to start a conversation with restaurant regulars

GUEST: You’re in business, so you’ll know this feeling: You’re out with the family on a beautiful Sunday afternoon, having lunch. Work shouldn’t be further from your mind. But you just can’t help quietly critiquing each little interaction. Why didn’t the waiter offer a dessert — surely the boss tells them to? Was the Lacquered Walnut finish […]
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