Post Profile






Six Ways To Avoid Social Media Customer Service Failure

Shutterstock When it comes to social customer care, 92.5 percent of companies are failing. That’s according to a study by Rational Interaction. Failing as in a big F! And you can’t grade customer service on a curve. It’s either good or it isn’t. It’s either stellar or mediocre, or even downright [...]
read more

share

Related Posts


How Most Companies Fail at Social Customer Service

Technology / Social Media : Windmill Networking

In 2014, more and more companies are gradually incorporating social media into their customer service approach. However, many companies fail to implement it right way. There’s still a huge gap between companies that rule social cust...

YOU’VE COME A LONG WAY, BABY: Young women experiencing higher rates of mental illness. A study r…

US Politics / Conservative : Instapundit

YOU’VE COME A LONG WAY, BABY: Young women experiencing higher rates of mental illness. A study released at the end of September found that 30 percent of women aged 16 to 24 in the U.K. suffered from mental illness. This is similar t...

What Would Happen if Your Brand Didn't Utilize Social Media Marketing?

Technology / Social Media : Social Media Today

Social media marketing can be great for creating an online brand presence and keeping in touch with your loyal customers. But how important is social media marketing really?  

10 Ways To Deliver Better Social Media Customer Service

Technology : Forbes: Tech

Shutterstock Customer service has evolved from the telephone to Twitter, from faxing to email to Facebook, from in-person to the Internet. It has gone social, as in social media customer service. If your organization hasn’t made the...

47 Percent Want Customer Service On Social Media [Study]

Technology / Social Media : Social News Daily

Social media is a great way for brands to interact in almost real-time with customers, and according to a new study by NM Incite, 47 percent of people using social networks want customer service. Twitter, Facebook, and other platfor...

Comments


Copyright © 2016 Regator, LLC