Samsung seemed to have its problems under control until a Southwest Airlines flight was evacuated after an incident with a replacement phone
After several Galaxy Note 7 phones caught fire, Samsung issued a general recall. It asked customers to hand in their defective phones for new, safe ones. Now, evidence is mounting that these replacement devices are similarly unsafe....
A Southwest Airlines flight leaving Louisville, Kentucky was evacuated after a passenger's Samsung phone began emitting smoke.
It turns out the Southwest Airlines incident was not an isolated event. Multiple other reports of replaced handset burning up have been surfacing.
Samsung Electronics said Sunday it’s investigating a Galaxy Note 7 that is reported to have caught fire in Kentucky, a third incident in less than a week involving its replacement phones.