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Assessing the good work of a Puppet master

PORTLAND — When I asked Luke Kanies — the earnest, if introverted, founder of Portland IT automation startup Puppet — to describe his leadership style, he offered two antithetical words: anarchy and autocracy. He believes in hiring good people, challenging them and then getting out of the way. But he also believes in providing a clear sense of purpose and vision to send employees in the right direction.
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