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How Your Business Can Harness the Power of Review Sites

Review sites -- they're everywhere, and many business owners have a love/hate relationship with them. Often too concerned a single bad review can make or break the success of the enterprise, some will stalk the sites for anything said about their company, while others completely ignore them. Neither approach is ideal -- it's easy to take things way too personally, and ignoring it all together can present missed opportunity for feedback and growth.
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